Video counselling is online counselling where client and counsellor use a webcam to communicate. This counselling type comes closest to a face to face counselling experience. Video counselling is the most state of the art online counselling medium available and means you can see and hear your counsellor from the privacy and convenience of your own home or office.
Since it is over the internet, counsellor and client do not need to be in the same town or even country. This means increased access to a counsellor. Counsellor and client work together to help the client resolve problems, as they would do with face to face counselling.
Online video counselling will suit you if:
- You would prefer to have a real conversation with your counsellor.
- You do not have very good keyboard skills.
- You are keen to see your counsellor.
- You find it easier to express yourself verbally, rather than through the written word.
How It Works
For Video counselling we use a chat and video conferencing programme for all communications. It is easy to use, although we have provided you with a guide if you need it. Unlike other chat programs, only you and the counsellor can access the session. Other people will not be able to see that you are using the service. This prevents interruptions and increases privacy. Furthermore you do not need to install the programme onto your computer. Our video conferencing programme is built using Adobe Flash and uses SSL security for all of its communications.
Making A Booking
For Video counselling you will use the booking form to make an appointment at a time that suits you. You must register and pay for the session to confirm your booking. Sessions will last 1 hour. You can log in 15 minutes prior to your session if you wish but your session will not begin until the time you have booked.
What You Will Need – System Requirements
For Video Counselling:
- A broadband connection
- A web cam & microphone
- Computer speakers or headphones